Our Helpdesk team use leading edge technology to provide instant remote support to customers. We can take control of a remote PC over the internet in seconds, without the need to pre-install software to quickly diagnose and fix virtually any problem.
... an unrivalled service that offers total peace of mind
The online interface is built in to the JUPIX application, allowing our support technicians to initiate new sessions or respond to customer requests quickly and seamlessly. It’s all part of the service, and won’t cost you a penny extra.
... everything we do is aimed at exceeding your expectations
Popular remote sessions:
Configuration of a new workstation
Diagnosis of internet connection/speed problems
Guidance around the system for first time users
Refresher sessions for advanced features
Announcements and demonstrations of new upgrades
To illustrate a problem that is difficult to describe
